Spain
Linea Madrid - Citizen Telecommunications Channel Service Integrity Pact
Transparency International Spain
Linea Madrid - Citizen Telecommunications Channel Service Integrity Pact
The Madrid City Council used an IP to oversee the tender to establish a citizens' call hotline in 2017 - 2018. A 2017 collaboration agreement between TI-Spain and the Madrid City Council created a Joint Monitoring Commission that that designed the IP text and setting out procedures and hired external experts to oversee the tender award and implementation. The IP monitoring system had a positive impact in improving public information regarding the contract implementation.
Additional information
- Procurement authority: Madrid City Council (Department of Citizen Participation, Transparency, and Open Government and Directorate General of Transparency
- Monitor: Transparency International Spain
- Language: Spanish
- Start year: 2017
- End year: 2018
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Sectors
Further Information
- TI Spain resource page on the Madrid Integrity Pact (ES)
- Press release on completion of IP with Madrid City Council (6 Feb 2019) (ES)
- Collaboration MOU between TI-Spain and Madrid City Council on IP Implementation (5 April 2017) (ES)
- IP Monitor Report on Transparency & Communication (20 March 2018) (ES)
- IP Monitor Report on Public Contracting (20 March 2018) (ES)
- IP Monitor Report on Labour Rights (20 March 2018) (ES)
- IP Monitor Report of the Telecommunications Expert (26 November 2017) (ES)
- IP Monitor Report on 1st Year of Contract Execution (11 December 2018) (ES)
- Integrity Pacts resource page
- Working Paper 46: Incrementando el impacto de los Pactos de Integridad en la contratación pública: un análisis desde la experiencia en España